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International Logistics Coordinator
- Receive and unpack product, components, and raw materials.
- Perform verification of received goods and materials to ensure correspondence between packing slips and purchase orders.
- Perform visual inspection of received product and components, noting any discrepancies including damage from transit.
- Perform data entry of received product and components into the inventory management system.
- Transfer and control of accepted incoming product and components into appropriate locations, including quarantine, until release.
- Ensure that all shipping/receiving/quarantine/finished product and component areas are neat and orderly.
- Prepare shipments of clinical products by placing them in appropriate protective packaging with the proper labeling, where applicable.Prepare accurate packing documentation, listing the details of each shipment, including part description, serial number, quantity, etc.
- Determine method of shipment by examination of items to be shipped, destination, route, rate, and time of shipment. Obtain any shipping authorization required per procedure.
- Scheduling freight carrier pickups for LTL and ground transportation via FedEx and UPS.
- Track outgoing and incoming shipments and assist in the release of a shipment held up with FDA or US Customs.
- Monitor US Field Orders and ship order requests from the field.
- Generate Return shipping labels for equipment needing to be returned to Marlton.
- Receive USPS mail and distribute to the personnel in the office.
- Maintain the necessary stock of shipping/receiving/inspection materials (e.g., corrugated boxes, bubble wrap, labels, storage bins, packing tape, etc.) by checking inventory levels; anticipating needed materials; placing, and where necessary expediting, orders for materials.
- Assist in the shipping of items for other departments.
- Trained in Lithium Batteries Air & Ground (Dangerous Goods)
- Minimum High School Diploma or equivalent
- 2-4 years of shipping and receiving experience
- Experience with data entry into an inventory management system.
- Experience with UPS/FedEx on-line shipping process
- Basic understanding of medical device related industry or regulated environment (e.g. ISO 13485:2016, 21 CFR Part 820 and MDSAP)
Skills & Abilities
- Strong communication and organizational skills.
- Ability to manage multiple tasks with varying priorities.
- Ability to efficiently manage time to ensure completion of essential functions.
- Ability to manage multiple tasks with varying priorities.
- Ability to efficiently manage time to ensure completion of essential functions.
Field Technical Specialist (Philadelphia / Northeast)
- Cover cases (commercial and clinical)
- Complete study-related paperwork (CRF, worksheets, etc.) for implants and follow-ups
- Provide technical and administrative support when required for clinical studies and scientific studies. This may include a collection of patient data, support clinical sites, and/or patient support.
- Leverage strong administrative skills to ensure all necessary paperwork associated with implant and follow-up or associated with data collection for clinical/scientific studies is correct.
- Receive direction from Technical Operations leadership regarding case assignments and scheduling
- Support after-hour patient hotline and technical services calls
- Provide in-service training to physicians, nursing, and technical hospital staff
- Maintain a comprehensive product and technical knowledge of all Impulse and competitive Cardiac Rhythm Management bradycardia and tachycardia products.
- Maintain or obtain the International Board of Heart Rhythm Examiners (IBHRE) Certified Cardiac Device Specialist (CCDS) certification. FTS that are not certified on hire must become certified within two years of the hire date.
- Assist the sales representative when asked to work with a specific sales territory
- FTS is required to travel and provide implant support anywhere within the Associate Director of Technical Operations & Trainings territory globally.
- Out-of-town travel is expected to be 75% but may fluctuate depending on the weekly needs of the business.
- All other duties assigned by a Field Technical Trainer or their leadership.
- Knowledge of Quality Management System.
- Working knowledge of standards and regulations as outlined in the QMS documentation and structure.
- Understanding that device defects may occur from the improper performance of specific job functions, including those personnel performing or participating in invalidations.
- Each country has regulatory requirements which must be adhered to, which can impact individual roles within the company.
- Understanding of individual role in achieving company quality objectives and QMS compliance.
- Bachelor’s degree or currently enrolled in a bachelor’s program with a completed pacemaker school certification required.
- If FTS is currently working toward a bachelor's, FTS must maintain full coursework during employment and maintain a 3.0 or greater GPA to remain eligible for employment
- Experience with customer-facing relationships including extensive experience with both physicians and patients.
- Experience with operating room procedures, clinic, and surgical center protocols.
- Valid driver’s license.
- Ability to consistently travel an estimated 75% required – Including Weekends. Travel may fluctuate up or down based on the weekly needs of the business
- Ability to effectively communicate with personnel outside the U.S. in the spoken and written English language.
- Ability to manage and coordinate multiple assignments effectively.
- Ability to lift implant bag of approximately 40 lbs
- Ability to walk long distances, navigate airports with luggage and negotiate staircases with implant bags.
Electrical Engineer
- Design analog and embedded electronic circuit assemblies for market-destined products and internal development tools
- Capture schematics and layout printed circuit boards
- Specify or develop firmware for testing and internal development tools
- Assemble and bring up prototype circuit assemblies
- Coordinate technical aspects of projects with other group engineers, as well as with external development groups
- Conduct development activities on multiple simultaneous projects
- Thoroughly test and document work to the standard necessary for regulatory submission
- Some experience developing firmware preferred.
- Prior experience developing medical devices or instrumentation or working in other high reliability and/or heavily regulated fields preferred
- 3+ years of experience in a hands-on research and development work environment (substantial academic research may be considered as equivalent)
- Ability to function well in a self-driven, start-up-like environment and balance multiple projects.
- Primary experience designing analog and embedded electronics
- Experience using electronic test equipment for the development and test of electronics.
- Strong communication abilities in English
- Bachelor’s or graduate degree in Electrical Engineering, or equivalent work experience
Junior Territory Manager (Lower Saxony & Schleswig-Holstein)
- Accountable for the sales development within his/her designated territory.
- The leadership of the Sales Process in the Territory.
- Opens new implanting centers and develops additional business at existing centers within his designated territory.
- Works with both the clinical and administrative departments of the hospital.
- Assists in the implant and conducts follow-up visits when necessary.
- The leadership of the Sales Process in the Territory.
- Opens new implanting centers and develops additional business at existing centers within his designated territory.
- Works with both the clinical and administrative departments of the hospital.
- Assists in the implant and conducts follow-up visits when necessary.
- Area budget responsibility
- Successfully acquiring new customers and opening new implanting centers
- Establishing and developing stable, long-term customer relationships
- Existing customer and new customer care
- Conception and implementation of screening programs in hospitals and outpatient practices
- Optimal planning and reporting of customer visits
- Recruitment of new Study-Center – Registry and HF, monitoring of the implementation
- Implantation support, follow-Up, and Trouble-Shooting
- Training new employees
- Contact development to ICD-patient self-help group
- Develops additional business at existing centers within designated territory
- Conducts follow-up visits when necessary
- The job may at times require extensive travel and long hours.
- Excellent interpersonal skills
- Proven ability to develop new business and maintain strong business relationships
- Excellent oral and written communications skills; working knowledge and understanding of the financial aspects of structuring an agreement. Organized/detail-oriented
- Ability to provide technical support to implantation and follow-up visits.
- Fluency in English
- Bachelor’s degree required. Advanced degree in engineering or business preferred.
- Knowledge and at least 3 years of experience in the cardiac device business are preferred.
- Bachelor’s degree required. Advanced degree in engineering or business preferred.
- Knowledge and at least 3 years of experience in the cardiac device business are preferred.
Senior Technical Accounting Manager
The Senior Technical Accounting Manager supports the assistant and corporate controllers in all aspects of internal, external, and regulatory reporting. This position will interact extensively with SEC, NYSE, external auditors, and other accounting/tax service providers playing a critical role in the timely and accurate reporting and filing of ID’s financial results. The role will also service as a technical accounting expert responsible for leading application US GAAP/IFRS and other guidelines. The role will assist with tax, SOX, and other compliance and special projects as directed by management.
In addition, the STAM will assist Financial Planning & Analysis for expeditious and accurate business planning and analysis including financial metrics and dashboards
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Assist in an effective, optimized, coordinated and consistent efforts in the application of US GAAP (IFRS), NYSE/NASDAQ (or similar), banking and other rules to the financial reporting of ID-including fast and accurate monthly closing processes.
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Working with outside service providers leading to successful completion quarterly reviews, annual audits, statutory filings, and other deliverables including important and extensive “PBC” schedules supporting the activities listed
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Assist tax, SOX, and other compliance efforts in accurate and timely manner while maintaining a secure internal control environment and corporate enterprise risk management
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Assist in preparing and filing all necessary financial reports and SEC reports (if, when applicable) ensuring accuracy and conformance
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Be a key strategic leader supporting reporting and dissemination of financial data cross functionally across many systems and platforms
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Assist company in translation, application, and implementation of emerging or new accounting pronouncements serving as a technical accounting expert including managing other third-party technical accounting experts
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Liaison across the organization articulating and communicating accounting, financial, tax, or other financial matters in “plain English” to parties outside of accounting and finance
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Other duties as directed by management
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Bachelor’s Degree in Accounting, Business Administration, or other related field
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3+ years of technical accounting experience with strong bias towards large public accounting experience
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Excellent written and verbal communication skills, with proven ability to work effectively with all levels of the organization; and manage relationships with outside parties, especially technical accounting expert
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Strong professional demeanor
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Strong organizational skills, attention to detail, and follow-up skills.
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Demonstrated ability to manage multiple priorities and be flexible in responding to changing business demands including supporting a fast-paced, experienced senior management team
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Ability to maintain confidentiality and act with discretion.
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Strong computer skills, including proficiency in Microsoft Office and experience with ERP and/or database systems.
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MBA or Masters Accounting & Certified Public Accountant designate not required, but are a plus
Operations Accountant
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Assist with monthly financial close processes.
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Work on site at other ID locations including suppliers and potentially Internally
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Responsible for timely and accurately recording all entries in accordance with the corporate closing and schedule SOX 404 policies.
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Liaise with IT on Business Central configuration and control
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Assist with the integration of acquisitions into ERP system
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Assist the Accounts Receivable and Accounts Payable team with day-to-day transactions and system related trouble shooting
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Employ a “continuous improvement” mindset and proactively seek and implement process or system related improvements or enhancements that result in efficiency and/or increased control and reliability.
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Prepare schedules to support journal entries and general ledger account reconciliations.
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Prepare schedules to support quarterly reviews and annual audits.
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File and remit taxes and other financial obligations.
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Assist with accounting policy and procedure documentation.
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Perform other duties, as assigned, including support of International operations
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Bachelor's Degree in Accounting.
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Minimum of three to five years of related experience required.
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ERP/system experience a plus.
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General understanding of GAAP/IFRS principles.
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Knowledge of internal control processes and procedures.
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Excellent verbal and written communication skills, with demonstrated ability to work independently and as a team.
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Strong analytical skills and detail-oriented.
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Advanced Microsoft Excel skills, including the use of advanced functions to extract, summarize, and present data.
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Experience with other Microsoft Office products, such as Word, Outlook, PowerPoint, etc.
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Proven ability to prioritize, manage multiple projects, and meet deadlines.
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Superior knowledge of cost accounting.
EU Manager: Quality Assurance / Regulatory Affairs
- Responsible for serving as the PRRC for Impulse Dynamics, Inc. USA and the EC Representative
- Responsible for oversight and execution of logistics.
- Assist in the development and authoring of quality system policy, procedures, and instructions.
- Assist Director, Quality Assurance with management of multiple Quality Management System functions.
- Oversees the day-to-day operations of the Quality Management System in EU-
- REP/Importer/Distributor of Impulse Dynamics, Inc. USA.
- Audits and collaborates with outsourced processes in the EU/International to ensure quality control of incoming product and outgoing shipments (inspection, labeling, inventory tracking)
- Manages the preparation and assists with the execution of external and internal audits.
- Oversee EU/International complaints to ensure proper completion of EU field complaints, complete complaint investigations and report adverse events to regulatory to ensure timely reporting to regulatory authorities.
- Performs investigations of EU related non-conformances, customer complaints and corrective actions
- Ensures the timely and effective follow up of all identified or assigned quality issue
- Manages the activities for device safety testing
- Liaison for Clinical Affairs with regards to Quality compliance information
- Authorized representative for Radiation Protection (§69 StrlschG) Safety Officer (§30, MPG2)
- Maintains and demonstrates understanding of global standards, regulations, and regulatory bodies to include but not limited to ISO 13485:2016, 21 CFR Part 820, 21 CFR Part 812, MDSAP and MDR
- Provides new employees training at the EU location (Welcome/Quality Training)
- Provides field personnel training on regulatory and/or QA issues
- Maintains/checks the regulatory status of countries
- Assists in the application for Registration Documents
- Checks for Import Licenses of customers
- Applies for Free Sales Certificates
- Responsible for documents stamped/legalized at the Chamber of Commerce/local court
- Assists in the negotiation of quality agreements when required
- Assists with local special features (Waste Management with Italy, GTIN database for Dubai/UAE, EUDAMED) § Contact for the Regional Board § Contact for BfArM (Federal Institute for Drugs and Medical Devices) and DIMDI (German Institute of Medical Documentation and Information)
- Follow requirements outlined in the EU Authorized Representative (EUAR)/Importer/Distributor agreement with Impulse Dynamics corporate in the U.S.
- Designated Person Responsible for Regulatory Compliance per the MDR 2017/745.
- Shipment of product to the field
- Processing returns to the US § Patient replacement devices
- Shipment of marketing materials upon request. § Ordering boxes for shipping
- ERP Transactions for device movement for the QA/RA/Logistics position
- Customs clearance submissions for international shipments
- Inventory control
- Well-developed written and verbal communication skills.
- Strong interpersonal skills and ability to work in a team environment.
- Ability to take initiative
- Ability to maintain confidentiality.
- Superior organizational skills and ability to maintain deadlines.
- BS in Engineering or Life Science Field required.
- 5-10 years of QA/RA experience in a regulated environment (e.g., ISO 13485:2016, 21 CFR Part 820 and MDSAP)
- Trained ISO 13485:2016 auditor preferred.
- Knowledge of European Medical Device Regulations and ISO Standards
- Proficient in German and English
Territory Manager- Bay Area
- Leadership of the Sales Process in the Territory.
- Opens new implanting centers and develops additional business at existing centers within his designated territory.
- Works with both the clinical and administrative departments of the hospital.
- Assists with implant and conducts follow-up visits when necessary.
- Area budget responsibility.
- Successfully acquiring new customers and opening new implanting centers.
- Establishing and developing stable, long-term customer relationships.
- Existing customer and new customer care.
- Conception and implementation of screening programs in hospitals and outpatient practices.
- Optimal planning and reporting of customer visits.
- Recruitment of new Study-Center – Registry and HF, monitoring of the implementation.
- Implantation support, follow-up, and troubleshooting.
- Training new employees.
- Contact development to ICD-patient self-help group.
- Develops additional business at existing centers within a designated territory.
- Conducts follow-up visits when necessary.
- Bachelor's degree or advanced degree or equivalent required.
- 10 years of experience in the cardiac device industry is required.
- Proven ability to develop new business and maintain strong business relationships.
- Excellent oral and written communications skills; working knowledge and understanding of the financial aspects of structuring an agreement.
- Ability to provide technical support to implantation and follow-up visits.
- Ability to effectively communicate with personnel inside/outside the U.S. in the spoken and written English language.
- Ability to manage and coordinate multiple assignments effectively.
Growth Marketing Manager
Growth Marketing Manager
Marlton, NJ (Fully Remote Position)
Hope is Here!
Impulse Dynamics (USA), Inc. is a fast-growing medical device company that has pioneered a new form of therapy for heart failure called Cardiac Contractility Modulation, or CCM TM, which is delivered by the company’s Optimizer® Smart System. CCM is a first-of-a-kind, proprietary, life-changing treatment alternative for a vast population of heart failure patients across the globe. With global headquarters in Marlton, N.J., the company has additional offices in Frankfurt, Germany; Pearl River, N.Y.; and Willemstad, Curacao.
Our Market Activation team is expanding CCM awareness and launching creative campaigns to reach and engage with patients across the US. We are looking for a talented marketer to bring their passion and dedication to our team to help expand our reach across digital channels. As a member of our team, you will design, build, and analyze campaigns that will ultimately change people’s lives. You will have the exciting opportunity to work along with other knowledgeable digital practitioners who are grounded in integrity, have a strong capacity to collaborate, and have the energy to get things done. If you are a committed and enthusiastic digital marketer, we invite you to bring your experience and talent to our team.
How You’ll Add Value
· Execute media buys and campaigns in digital channels/platforms both directly in platform and potentially alongside an Agency partner, where you will provide expert insight & guidance
· Drive qualified leads across marketing acquisition channels with a focus on meeting goals for CAC, revenue, high-value customer demographics, and LTV
· Update and maintain budget, media mix, reporting, and forecasting through strategic & tactical planning
· Use a data-driven approach to both strategize and build campaigns that leverage multiple lead generation tactics and marketing channels - Analyze patient behavior data to maximize the effectiveness of existing patient acquisition initiatives and report results, insights, and recommendations to key stakeholders
· Lead regular reporting to senior leadership on marketing performance via KPIs such as Cost per Lead, Cost per Implant, and other similar metrics
· Develop end-to-end digital experiences and recommend website design optimization to drive patients further down the acquisition funnel with input and alignment from key functional leaders
· Collaborate productively with cross-functional teams inside and outside marketing to develop, execute, and champion high-impact marketing tests (including A/B creative testing, communication themes, etc.)
· Oversee digital attribution & measurement platforms and contribute to strategy around enhancing our technology stack and new opportunities through campaign trends, analysis, and industry insights to acquire high-quality patients
· Collaborate with Sales team to grow and maintain provider locator to help connect patients with providers who are advocates of CCM Therapy
· goals
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· Leverage the capabilities of Marketing Cloud (Pardot) to create and maintain awareness of CCM therapy via targeted email nurture campaigns directed to current and potential providers who have either historically referred patients for therapy and/or who are caring for CCM eligible patients in their practices.
What You’re Bringing with You
· 3-5 years of related job experience in an advertising agency or start-up environment strongly preferred
· You have at least 1-3 years of experience building and executing user acquisition campaigns geared toward optimizing conversions and lead generation
· You are an analytical problem solver with a track record of success in developing and optimizing marketing and offer strategies and programs that drive customer acquisition
· Bachelor’s degree in business, economics, digital marketing, or related field; MBA a plus
· Hands-on experience & credentials with the Google Suite of Solutions (AdWords, Display Network, Google Tag Manager, Google Analytics, etc.), Facebook Business Manager, Social Networks, or other digital marketing, advertising, and enablement platforms
· A drive to combine media campaign execution with analysis and strategic thinking
· Familiarity with data visualization tools like Tableau and Salesforce Dashboards
· A passion for a start-up environment and a strong belief that quickly testing, failing, and optimizing can lead to sustainable business results
Our Commitment to You
Our hiring process lets you show off the very best version of yourself while learning all about us at the same time. Our recruiting promise is a candidate experience that’s enjoyable, thorough, and fair. That’s our way of inspiring the innovative brightest minds.
Impulse Dynamics has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around a diversity of thought and mutual respect. We lead with inclusion and empower our team members to
do their best work as their most authentic selves. We strive to foster an inclusive and diverse team, committed to making a difference.
Equal Opportunity Employer Statement:
Impulse Dynamics is an equal opportunity employer.
Impulse Dynamics is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity. To provide equal employment and advancement opportunities to all applicants, employment decisions at the company will be based on merit, qualifications, and abilities. The company does not unlawfully discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of all Impulse Dynamics facilities.
ID - 8a7883ac958c3d2801959b178fda4406
International Logistics Coordinator
Location: United States Marlton NJ
- Receive and unpack product, components, and raw materials.
- Perform verification of received goods and materials to ensure correspondence between packing slips and purchase orders.
- Perform visual inspection of received product and components, noting any discrepancies including damage from transit.
- Perform data entry of received product and components into the inventory management system.
- Transfer and control of accepted incoming product and components into appropriate locations, including quarantine, until release.
- Ensure that all shipping/receiving/quarantine/finished product and component areas are neat and orderly.
- Prepare shipments of clinical products by placing them in appropriate protective packaging with the proper labeling, where applicable.Prepare accurate packing documentation, listing the details of each shipment, including part description, serial number, quantity, etc.
- Determine method of shipment by examination of items to be shipped, destination, route, rate, and time of shipment. Obtain any shipping authorization required per procedure.
- Scheduling freight carrier pickups for LTL and ground transportation via FedEx and UPS.
- Track outgoing and incoming shipments and assist in the release of a shipment held up with FDA or US Customs.
- Monitor US Field Orders and ship order requests from the field.
- Generate Return shipping labels for equipment needing to be returned to Marlton.
- Receive USPS mail and distribute to the personnel in the office.
- Maintain the necessary stock of shipping/receiving/inspection materials (e.g., corrugated boxes, bubble wrap, labels, storage bins, packing tape, etc.) by checking inventory levels; anticipating needed materials; placing, and where necessary expediting, orders for materials.
- Assist in the shipping of items for other departments.
- Trained in Lithium Batteries Air & Ground (Dangerous Goods)
- Minimum High School Diploma or equivalent
- 2-4 years of shipping and receiving experience
- Experience with data entry into an inventory management system.
- Experience with UPS/FedEx on-line shipping process
- Basic understanding of medical device related industry or regulated environment (e.g. ISO 13485:2016, 21 CFR Part 820 and MDSAP)
Skills & Abilities
- Strong communication and organizational skills.
- Ability to manage multiple tasks with varying priorities.
- Ability to efficiently manage time to ensure completion of essential functions.
- Ability to manage multiple tasks with varying priorities.
- Ability to efficiently manage time to ensure completion of essential functions.
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